IT services for Singapore SMEs · Since 2012+65 6031 0102hello@infoc.sg

AI policy & training for Singapore SMEs

Use AI at work without leaking client data.

We write a clear AI use policy, check who can see what in Microsoft 365 before Copilot goes live, and train your team to use AI tools safely.

  • Written for your business
  • PDPA in mind
  • Training in plain English
From what you use today to what you get with AI Policy & Training

Today

  • Public AI tools
  • Overshared files
  • No written rules
AI policy and trainingSet up and looked after by INFOC

You get

  • Approved tools
  • Access tidied
  • Staff trained

Four signs your team needs AI rules now.

Client data in public chatbots

Contracts, payslips or customer lists pasted into AI tools.

Files shared too widely

Copilot can surface anything a person has access to.

No written rules

Nobody knows which AI tools are allowed.

Unsure about the PDPA

No clear answer when a client asks how their data is used.

Clear rules, tidy access and a team that knows both.

A practical policy, not a legal document nobody reads, plus the clean-up that makes it work.

Set up my AI policy

AI use policy

Which tools are approved, what data can go in, and who to ask.

Access review

Overshared SharePoint sites, Teams and files found and fixed.

Sensitivity labels

Sensitive files labelled, so Copilot and sharing rules handle them carefully.

Approved tools

Copilot Chat set as the default, with risky AI sites blocked where needed.

Staff training

Short sessions on safe prompts, checking answers and spotting mistakes.

Yearly refresh

Policy and training reviewed each year as tools change.

What the policy covers

A one-page policy your team will actually read.

We write it with you, in plain English, then set up Microsoft 365 to match.

AreaWhat it saysWhat we set up
Approved toolsWhich AI tools staff may use for workCopilot Chat on, other tools reviewed
Client and personal dataWhat must never go into AI toolsSensitivity labels and sharing limits
Checking AI answersWho checks output before it is usedReview steps in key workflows
AccessWho can see which files and sitesAccess review and clean-up
Questions and incidentsWho to ask, and what to do if data leaksContact sheet and incident steps

This is practical guidance and technical set-⁠up, not legal advice.

Draft my AI policy

How we set it up

Five steps to safe AI use.

Check

AI use check

Which tools staff use today, and for what.

You keep: a usage summary

Write

Write the policy

One page, agreed with you.

You keep: your AI policy

Tidy

Fix access

Overshared files and sites cleaned up.

You keep: an access review report

Train

Train the team

Short sessions by role, with real examples.

You keep: training slides

Review

Yearly review

Policy and settings checked as tools change.

You keep: review notes

Set up my AI policy
A trainer standing at a table talks seated colleagues through a task on their laptops.

Staff training

Training that shows people what to do, not only what to avoid.

Sessions use your own documents and tasks. Staff learn to write good prompts, check answers and keep client data out of tools that are not approved.

  • Short sessions, online or at your office
  • Examples from your own work
  • A one-page guide for every desk
Book a training session

Is Copilot about to show staff files they should not see?

We run a quick check on who can see what in your Microsoft 365 before you switch Copilot on.

AI policy questions SMEs ask first.

Something else? Chat with us or call +65 6031 0102.

Do small businesses really need an AI policy?

If anyone uses ChatGPT, Copilot or similar tools at work, yes. A short policy prevents the most common data leaks.

Is Copilot Chat safe to use at work?

Signed in with a work account, Copilot Chat includes enterprise data protection, and Microsoft states prompts are not used to train its models. We set it as the default tool.

Will Copilot show staff files they should not see?

Copilot only uses what a person can already access. That is why we review and fix sharing first.

Is this legal advice?

No. We give practical guidance and set up the technical controls. For legal questions on the PDPA, speak to your lawyer.

How long does it take?

Most SMEs have a policy, an access review and trained staff within two to four weeks.

Set up your AI policy.

Tell us which AI tools your team uses today. We reply within one business day with a plan.

What happens next

  • A reply within one business day from a senior consultant, not a call centre.
  • A 30-minute AI use check: tools in use, data at risk and quick fixes.
  • A policy outline you keep, with the access fixes to do first.

Your AI policy

Takes a minute.

Set up my AI policy

We use your details only to reply. See our privacy policy.

Questions before you book? Talk to a consultant.

Weekdays, 9am to 6pm Singapore time. We reply within one business day.

WhatsApp us

Quick questions, or send a photo of the error message.

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Send a request

Use the form on this page. We reply within one business day.

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Email or call

hello@infoc.sg +65 6031 0102

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