Legal
Cookie policy
What this website saves in your browser, and how you can control it.
Cookies and browser storage
Cookies are small text files that a website stores on your device. Browser storage, called local storage and session storage, works in a similar way. This site does not set cookies. It saves the few items listed below in browser storage, and this page covers them in the same way it would cover cookies.
How this site uses browser storage
| Type | What it does | Your choice |
|---|---|---|
| Strictly necessary | Remembers your cookie settings and which site messages you have seen. Holds no personal details. | Always on |
| Analytics | Remembers the campaign tags in the link that first brought you here. If we turn on analytics tools, they also measure how pages are used. | Off unless you allow it |
We do not use advertising cookies, and nothing this site saves is shared with advertising networks. If that changes, we will update this page and ask for your consent first.
What this site stores
This site can save the items below in your browser, using local storage or session storage. Only this site can read them. The two analytics items are saved only after you allow analytics, and the first is deleted as soon as you withdraw that consent.
| Name | What it does | How long |
|---|---|---|
| infoc-cookie-preferences-v1 | Strictly necessary. Remembers your cookie settings and when you chose them. | Until you delete it in your browser |
| infoc-popup-state-v1 | Strictly necessary. Remembers which site messages you have seen or closed, how many visits you have made and when you last visited, so messages are not shown again or too often. | Until you delete it in your browser |
| infoc-popup-session | Strictly necessary. Counts the pages you view during this visit and whether a site message has been shown. | Until you close the browser tab |
| infoc_first_touch | Analytics. Saved only when the link that brought you here carries campaign tags or an ad click reference. Holds those tags, that reference, the page you landed on and the time. | Until you withdraw consent or delete it in your browser |
| infoc_funnel_session | Analytics. A random reference that links the steps of a form sent through this site during one visit. It holds none of your answers. | Until you close the browser tab |
This site can also load services from other companies, but only in these cases. Analytics loads only if we turn it on for this site and you allow it: Google Analytics 4 from www.googletagmanager.com, and Microsoft Clarity from www.clarity.ms and scripts.clarity.ms. A bot check from challenges.cloudflare.com loads only on a form that uses one. On the date at the top of this page, none of these is turned on.
You can delete any of these items at any time in your browser settings, or change your choice from Cookie settings at the foot of every page.
Chat
Chat: the chat window loads from askla.infoc.com, INFOC's own service. So you can pick up where you left off, it remembers this browser (askla:<key> in local storage, kept until 180 days after your last visit) and keeps the open conversation in this tab (one-chat:<key>). While the chat is on the page, it records which pages of this site you view, so the INFOC team can see where you are and help (askla:<key>:tracking-consent-v2 in local storage, askla:<key>:visit or askla:<key>:visit-load in this tab); those page records are kept for 30 days. It also gives this browser a random id (askla:<key>:browser in local storage, until you clear this site's data in your browser), so the team can tell when this browser visits again. Muting chat sounds stores askla:<key>:mute. Messages you send reach the INFOC team. It also keeps your approximate country, worked out from your connection, for the same 30 days, and your IP address for up to 7 days.
Other companies' services
Some links, such as WhatsApp (wa.me), take you to services run by other companies. Nothing from those services loads on this site until you open the link. Once you do, they set their own cookies under their own policies.
Changing your choice
You can allow or reject analytics when the banner first appears. To change your choice later, select Cookie settings at the foot of any page. If you reject analytics or withdraw your consent, the analytics item infoc_first_touch is deleted from your browser straight away and no analytics loads. You can also delete these items, or block browser storage for this site, in your browser settings. The site still works if you do, but it will ask for your choice again.
Cookies and personal data
Where cookies collect personal data, we handle it as set out in our privacy policy. Questions about personal data go to our Data Protection Officer, whose details are in the privacy policy.
Changes to this policy
We may update this policy when our website changes. The date at the top of this page shows when it last changed.
Questions about this page
Infochola Solutions Pte. Ltd., 2 Venture Drive, #24-01, Vision Exchange, Singapore 608526
Email hello@infoc.sg or call +65 6031 0102. For questions about personal data, contact our Data Protection Officer (see our privacy policy).
