IT services for Singapore SMEs · Since 2012+65 6031 0102hello@infoc.sg

AI agents for Singapore SMEs

AI agents that draft the routine work. Your team approves it.

We set up Business Central agents that read customer emails and supplier invoices and prepare quotes, orders and purchase invoices. Nothing is posted until a named person says yes.

  • A person approves every draft
  • Works inside Business Central
  • Every step logged
From what you use today to what you get with AI Agents

Today

  • Supplier invoice PDFs
  • Customer emails
  • Receipts
Business Central agentsDrafts only, nothing posts on its own

You get

  • Draft purchase invoice
  • Draft quote or order
  • A person approves

Four signs your team is doing work an agent could draft.

Supplier invoices keyed in

Each PDF retyped into the accounts, line by line.

Order emails copied across

Customer requests turned into sales orders by hand.

Receipts in a pile

Expense claims chased, sorted and entered at month-end.

Admin crowding out real work

Skilled staff spending hours on data entry.

Agents that prepare the work, inside the system you already use.

Set up for your processes, with approval rules you control and a full log of what each agent did.

Book my agent demo

Sales order agent

Reads customer emails, checks stock and drafts quotes and orders for review.

Payables agent

Reads supplier invoice PDFs from a mailbox and drafts purchase invoices.

Expense agent

Turns receipts into expense entries ready for approval.

Approval rules

Who reviews what, and nothing posted without a person's sign-off.

Activity log

Every step an agent takes is recorded and can be checked.

Monthly tuning

We review accuracy each month and adjust instructions and set-⁠up.

What agents do

Where agents save time first.

Agents work best on high-volume, repeat tasks. We start with one, measure it, then add the next.

AgentReadsPreparesWho approves
Sales order agentCustomer emails asking for quotesDraft quotes and sales ordersSales team
Payables agentSupplier invoice PDFs in a mailboxDraft purchase invoices, matched to ordersFinance
Expense agentReceipts and claimsDraft expense entriesLine manager
Custom agentsYour own repeat tasksDrafts in Business Central or TeamsThe person you name

Agents run in English on Microsoft's Copilot service. We check availability for your Business Central environment before we start.

Plan my first agent

How we set it up

Five steps from first task to a working agent.

Pick

Pick the task

The repeat task with the most volume and least judgement.

You keep: a task brief

Prepare

Prepare the data

Mailbox, suppliers, items and approval rules checked.

You keep: a set-⁠up checklist

Pilot

Pilot with real work

The agent drafts, your team reviews every result.

You keep: pilot results

Go live

Go live

Rolled out with clear rules on who approves what.

You keep: the approval rules

Review

Monthly review

Accuracy checked and instructions improved.

You keep: a monthly agent report

Book my agent demo
A woman points at a laptop screen while three colleagues follow at a desk covered in printed plans.

You stay in control

An agent drafts. A named person decides.

Agents in Business Central prepare documents but do not post them. Your approval workflow still applies, and every step is logged, so you can see what was suggested and who approved it.

  • Drafts only, never posted on their own
  • Your existing approval limits still apply
  • A full log for your auditor
See an agent at work

Which task should an agent take first?

Tell us the jobs your team repeats every day. We name the one an agent can draft first, and what it saves.

AI agent questions SMEs ask first.

Something else? Chat with us or call +65 6031 0102.

Can an agent post or pay anything on its own?

No. Agents prepare drafts. A person reviews and approves before anything is posted or sent.

Do agents work in Singapore?

Yes, in English. Depending on where your Business Central is hosted, your admin may need to allow Copilot data to be processed in another region. We check this with you first.

Do we need Business Central?

For these agents, yes. For other tasks we can build agents in Microsoft 365 with Copilot Studio.

How accurate are they?

Accuracy improves with clean data and clear instructions. That is why we pilot with real work and review results each month.

Is our data used to train the AI?

Microsoft states that customer data in Business Central and Microsoft 365 is not used to train its foundation models.

See an agent draft your work.

Tell us the task your team repeats most. We reply within one business day to book your demo.

What happens next

  • A reply within one business day from a senior consultant, not a call centre.
  • A 30-minute demo on a task like yours, online or at your office.
  • A one-page agent plan: the first task, the approval rules and the time it saves.

Your agent demo

Takes a minute.

Book my agent demo

We use your details only to reply. See our privacy policy.

Questions before you book? Talk to a consultant.

Weekdays, 9am to 6pm Singapore time. We reply within one business day.

WhatsApp us

Quick questions, or send a photo of the error message.

Open WhatsApp

Send a request

Use the form on this page. We reply within one business day.

Go to the form

Email or call

hello@infoc.sg +65 6031 0102

Send an email
INFOC home
Talk to an IT consultant
Privacy controls

Non-essential scripts load only after the relevant category is granted.

Cookie notice